Terms of service

Terms of Service

Welcome to Grillora. These Terms of Service govern your use of our website and the purchase of products from our online store.

1. General

By using the Grillora website (https://grillora.co.uk/) and placing an order, you agree to be bound by these Terms of Service.

Store Name: Grillora
Legal Company Name: NETCORE DATA LTD
Company Registration Number: 14974603
Registered Address: 113 WHITECROFT ROAD, BIRMINGHAM, ENGLAND, B26 3RL

2. Products and Orders

  • All products are subject to availability.

  • We reserve the right to refuse or cancel any order for any reason.

  • Product descriptions and prices are subject to change without notice.

3. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy:

  • Handling time: 1–2 business days

  • Transit time: 2–3 business days

  • Total estimated delivery time: 3–5 business days

4. Returns and Refunds

Please refer to our Return & Refund Policy for complete information:

  • Returns accepted for defective and non-defective products

  • Return window: 30 days

  • No restocking fee

  • Refund processing time: 7 days

5. Contact Information

You can contact us at:

Email: support@Grillora.co.uk

Phone: +447848 460509

Address: 113 WHITECROFT ROAD, BIRMINGHAM, ENGLAND, B26 3RL

6. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.