Privacy policy

Privacy Policy

At Grillora, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Personal Identification Information: Name, email address, phone number, shipping address, billing address.

• Order Information: Products purchased, order details, and transaction history.

• Technical Information: IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders

• Communicate with you regarding your orders and inquiries

• Provide customer support

• Improve our website and services

• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers that assist us with order fulfilment and delivery

• Legal authorities if required by law

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure.

5. Your Rights

You may have the right to:

• Access, update, or delete your personal information

• Opt out of marketing communications

• Request a copy of the data we hold about you

To exercise these rights, please contact us at support@Grillora.co.uk.

6. Cookies

We use cookies to enhance your browsing experience. For more information, please see our Cookie Policy.

9. Contact Us

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.